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KWU Online FAQs
What is KWU Online?
KWU Online is the unit that manages Kansas Wesleyan University’s fast-growing online instruction efforts. KWU Online can be accessed on the web at www.kwu.edu/online.
What is the cost of a Kansas Wesleyan University online (KWU Online) course?
Tuition and fees are posted online at the KWU Online web page Tuition and Fees section.
Are textbooks and materials included in the tuition and fees?
No, textbooks and course material costs are not included in the tuition and fees cost. Textbooks are available for purchase from kwu.ecampus.com. There are two methods to know what textbooks you will need for each class:
1) Log on to your myKWU account. On the main page, on the left side, you will see a link titled “MY COURSES”. Click on this link to see information about your course, your professor and learn about your textbook(s) and other required course materials. Write down your course numbers, and text ISBN and edition number.
2) Go to www.kwu.edu and click on “Buy Textbooks”. It will take you to KWU E-Campus. There, search for your course numbers to find your texts’ ISBN and edition numbers. You can also purchase or rent your textbooks at that site. See “Book Vouchers” below. You are welcome to buy/rent your textbooks where you can find the best value, but Book Vouchers can only be used at kwu.ecampus.com.
Can I use a Book Voucher or My Financial Assistance Award to pay for my textbooks?
If your total financial assistance award for the term is greater than your charges, you are entitled to a “Credit Balance," which you can use to as a “Book Voucher” issued by the Student Financial Planning Department.
Th earlier you can obtain your textbooks, the better. Working during the Summer and saving your wages is a good way to pay ahead of the semester for textbooks. However, if you still have a planned credit balance and want to use a book voucher, contact the Student Financial Planning Office in the K Dub Hub (Pioneer Hall 285, 785-833-4315) for more information about book vouchers.
Is Kansas Wesleyan University regionally accredited?
Kansas Wesleyan University is fully accredited by the Higher Learning Commission of the North Central Association of College and Schools, 30 North LaSalle Street, Suite 2400, Chicago, IL 60602-2504, USA 800-621-7440; or (312) 263-0456.
What is the application fee?
Students applying for admission for the first time at KWU must pay a one-time, nonrefundable application fee of $20 for undergraduates and $30 for graduates. International student fees are $30 (U.S. funds). No action will be taken pertaining admission until this application fee is paid.
Do I need to be admitted to KWU to take courses offered through KWU Online?
Yes. Students enrolling at Kansas Wesleyan University for the first time must submit an application for admission, which can be found on the KWU Admissions web page, or by calling the Admissions Office at 785-833-4305.
Do I need to be admitted to the Graduate School to take graduate-level courses?
Yes. The application form is available online at the Admissions Office website. Non-degree seeking students must complete the application for admission and supply evidence of the bachelor's degree (transcript) with an acceptable admissions application. Inquiries should be made to the office of admissions prior to pre-registration/enrollment.
Did you receive your application materials?
If you completed the undergraduate or graduate application, you can check your status by calling the KWU Registrar's Office at 785-833-4319 or e-mail at firstname.lastname@example.org.
How can I find out who is assigned as my advisor?
Advisor information is provided to each student by the Registrar's Office when the student is admitted to the University. To find out who your advisor is, visit MyKWU utilizing your assigned login information.
How do I find out what classes are offered next semester?
For an up-to-date list of course offerings for current and upcoming semesters, visit the KWU Online web page.
How will I know what classes to take?
Contact your advisor to discuss course offerings relative to your educational goals.
How can I pre-enroll/enroll for my KWU Online course(s)?
You must login to MyKWU in order to complete the enrollment process. Pre-registrations/enrollments should be completed prior to the official semester/term start date. Select courses, workshops and seminars may have alternative enrollment dates. Check the course schedule online at MyKWU for exact enrollment information.
How do I file an appeal?
For information regarding the Academic Appeal process, students should visit the section on Student Complaints and Appeals on the KWU Online website. Before filing an Academic Appeal, please review the Kansas Wesleyan University policy regarding the Student Complaint and Academic Appeal process.
What are the system requirements for courses offered on our Jenzabar platform?
The following are the minimum technical requirements to take Internet-based courses from KWU Online:
PC Operating System:
- Windows 7 or higher, “full” version, not “RT” or “Mobile”
- 2+ GHz CPU, 4+ Gb RAM, ample Hard Drive Storage Space, Ethernet and/or WiFi connectivity
Mac Operating System:
- Mac OS X 10.7 or higher (Lion, Mountain Lion, Mavericks, Yosemite, El Capitan – 10.9.5 “Mavericks” or higher recommended)
- 1.6 GHz or higher “Intel-Based” CPU, at least 4_ Gb RAM (8+ recommended), ample hard drive storage, Ethernet and/or WiFi connectivity
- IE 11 or higher, Firefox 38 or higher, or Safari 7 or higher (Firefox highly recommended)
- Adobe Reader, newest version available at (free download):
- Adobe Flash Plugin, newest version available at (free download):
- Java browser plugin, newest version available at (free download):
- Microsoft Office (Office365 available online after registration)
- Students must have regular access to reliable, high-speed, internet access. (DSL, U-Verse, Cable Modem, Fiber link, etc.)
- Satellite-based or cellphone “hotspot” based connections are typically unsuitable. (Contact Technology Services for more information if this is your only option.)
- Graphics card and monitor capable of 1024x764 display (or better)
- Stereo sound card, speakers and/or headset. A microphone may be needed for select courses. Check with your instructor.
- Adequate hard drive space for downloading of class-related files
- A webcam may be required in some classes. Check with your instructor.
Mobile computing devices; smartphones, iPads, tablets, etc. are NOT full supported with all features of KWU online courses. There may be some features or assignments that CANNOT be done with a mobile device and will require a “full” Desktop/Laptop computing system. If your mobile device is your primary computing device, make sure you have readily available access to a full computer system if needed. Before classes begin, please check with your instructors for any other special technical requirements they may have.
What if I have technical problems with my online course?
For technical assistance with online courses that are offered through KWU Online, contact Jay Krob, Director of Information Systems, at 785-833-4440 or Ruth Mirtz, Director of Instructional Technology, at 785-833-4365.
Can I take courses without pursuing a degree?
Yes, you can enroll in several courses as a non-degree seeking student.
Will my previous college credits transfer?
Kansas Wesleyan University does accept transfer credit from other regionally accredited institutions. Any courses identified as a remedial is not transferable to meet graduation requirements. Any courses identified as a workshop, seminar-practicum, field experience, and continuing education will be carefully evaluated by the Office of the Registrar to determine transferability of possible course credit.
*Please note that grades earned in a quarter term system do not transfer as full credit listed on a transcript. Quarter-term hours will compute at two-thirds of KWU credit hours; e.g., four quarter-term hours will equal 2.67 semester hours.
Can I attend graduation on campus?
Yes! KWU Online students are encouraged to participate in graduation ceremonies.
What is the refund policy for withdrawing from or dropping a course?
Refunds of tuition, room, and board charges will be made to students officially withdrawing from all classes. No adjustment is made to a student’s charges, including room and board charges, for those students who withdraw from some but not all courses after the last day to add classes (according to the academic calendar). A withdrawal administrative fee of five percent of original charges (up to $100) is charged to all students who withdraw from all classes at any point in the term after the first day of classes.
Charges for tuition, room and board will be pro-rated on the percentage of the term the student was enrolled at KWU up to 60 percent of the term. Students dis-enrolling from all classes after 60 percent of the term will not receive a reduction in charges.
How will I know the date to drop or withdraw from a course?
All important dates concerning enrollment from adding a course or withdrawing/dropping a course can be found on the KWU website in the academic calendar.
Where do I find online student portal?
You will be provided your MyKWU login credentials when you apply for admissions. The main link into My KWU is located at the top of the institutional home page.
How do I make payments for my classes?
Students are encouraged to make payments via check to the Business Office, or they can log into their MyKWU portal and submit payment via credit card under the student accounts section.
Students may mail a check or money order to:
Kansas Wesleyan University
100 East Claflin Ave
Salina, KS 67401
*Please make sure to provide your student ID# when submitting your payment, this will ensure your payment is processed in a timely manner.
Can I set up a payment plan for my courses?
Yes. After you have registered for classes, you will have the opportunity to complete a payment selection form or pay in full, whichever best suits your situation.
For additional information on KWU Online offerings, courses and blended programs, contact the following area representatives:
Liberal Studies and General Education: Karissa Swenson
Criminal Justice (available fully online): John Burchill
Emergency Management (available fully online): Dr. Lonnie Booker
MBA (available fully online): Dr. Damon Kraft
R.N. to B.S. with a major in Nursing (available fully online): Janeane Houchin
Student Complaint Process for Online and Hybrid Course Participants
For students who have a complaint or concern regarding an online course or hybrid instruction issue, the student should follow the institutional protocol of contacting the instructor, the academic unit head and the university, in that order. For broader online and hybrid course complaints that are not directly tied to a specific problem in a specific course, the student should contact Dr. Damon Kraft, Provost, for resolution.
After you have followed the “Student Complaint Process for Online and Hybrid Course Participants” process provided above and the online course or hybrid instruction issue remains unresolved, contact the Kansas Board of Regents. If you are located out of state, please use this link to contact the Board of Regents.